Technical Writer: The primary function of this engineering position is to develop technical, written documentation to support the users of the Flory product line. This includes end user manuals, service manuals, and product bulletins that are issued to the general public.

Requirements:

  • Organize and write supporting documents for products
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Standardize content across platforms
  • Determine the needs of end users of technical documentation
  • Study product samples and talk with product designers and developers to gain a good understanding of the information to be presented
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Gather usability feedback from customers, designers, and manufacturers
  • Revise documents as new issues arise

Skills:

  • Good understanding of equipment
  • Ability to take complex, technical information and translate it for other personnel and customers who have nontechnical backgrounds.
  • Must have excellent writing skills to be able to explain technical information clearly
  • Proficient in Microsoft Office
  • The ability to work and visualize abstract concepts and ideas
  • Effective organizational and time management skills
  • Ability to prioritize and multi-task

Qualifications:

  • Bachelor’s degree in English, technical writing, or a related degree
  • 2+ years of experience in technical writing

Preferred:

  • Mechanical aptitude with hand tools
  • Experience in Adobe FrameMaker or similar structured authoring tool
  • Experience in HTML, XML, or other markup language
  • Moderate skill in photography
 

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